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  • What is CosmoBarberEdu.net?
    CosmoBarberEdu.net is a continuing education provider offering courses for barbers, cosmetologists, and related professionals to meet Texas state licensure requirements.
  • How do I enroll in a course?
    Browse our course catalog, select the course you wish to take, and follow the prompts to enroll and make payment.
  • What types of courses are available?
    We offer a variety of courses covering topics such as sanitation, Texas Barbering and Cosmetology laws, mental health awareness, and human trafficking prevention.
  • What is the required coursework to renew my license?
    You must complete 4 hours of continuing education every two years, including 1 hour in sanitation and 3 hours in topics such as Texas laws, mental health, or human trafficking prevention.
  • How will I receive my course completion certificate?
    Upon successful completion of the course, you will receive a course completion certificate via email within 15 days.
  • What payment methods are accepted?
    We accept major credit cards and bank drafts (ACH).
  • What is your refund policy?
    Our refund policy allows for full refunds if you cancel within 24 hours of purchase without accessing the course materials. Partial refunds are available within 7 days if less than 25% of the course materials have been accessed.
  • How do I request a refund?
    Contact our customer support team using our contact us form or call 1-956-735-7195 with your name, course details, and reason for the refund request.
  • What should I do if I experience technical issues?
    Contact our technical support team using our contact us form or call 1-956-735-7195. We will work to resolve the issue as quickly as possible.
  • Can I access the courses on mobile devices?
    Yes, our courses are accessible on most mobile devices, including smartphones and tablets.
  • How are my continuing education hours reported to TDLR?
    We will report your course completion to TDLR within seven days after the course completion date using the CE Reporting System.
  • How can I verify my completed courses?
    You can verify your completed courses using the Continuing Education Courses Look Up on the TDLR website.
  • What happens if a course is canceled by CosmoBarberEdu.net?
    If we cancel a course, you will be notified and given the option to transfer to another course or receive a full refund.
  • Can I transfer to a different course after enrolling?
    Please contact our support team to discuss your options for transferring to a different course.
  • How can I contact CosmoBarberEdu.net for support?
    You can reach us using the contact us form or by phone at 1-956-735-7195 for any questions or support needs.
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